Billing & Subscription
- Do you offer a payment plan?
- Do you offer a free trial or promotions?
- How to mail a payment
- Mailed Payment Inquiry
- Price of Upgrade
- My Account is Still Free After Upgrading
Account Info & Settings
- Chemistry Redesign
- Can I transfer my account to another site?
- Account privacy
- Terms & Conditions
- Privacy Policy
- Problems while composing a message
Matching & Member Communication
- What is Today’s Birthdays?
- Same Sex Matching
- I'm not getting emails with Today's Matches
- Was my email delivered?
- I'm not getting replies to my emails
- Flirts - Explained
Profile & Photos
- Greeting Text Guidelines
- Photo Likes and Comments
- How do I update my greeting?
- How do I view my own profile?
- Photo Guidelines: Tips and Rejection Reasons
- How do I hide my profile?
Safety & Suggestions
- Are you affiliated with uDate?
- Do you have an Android App?
- iPhone, iPad Apps
- Recommended Browsers
- Online Dating Safety Tips
- Dating Safety - Online and Offline
Technical Issues
- How to change the font size
- Live Chat - Requirements
- How do I disable my pop-up blocker?
- Site is Timing Out
- Issues with the Chat Feature
- Is it possible to view my Payment History on the site?